Terms & Conditions

Skating is at your own risk and the management of the rink assume that users have knowledge of the risks inherent with the activity of ice skating and skaters use the rink at their own risk.

Risks include but are not limited to the following:

  • Injuries resulting from contact/collision with other skaters
  • Injuries resulting from falls
  • Injuries that involve objects or structures which are within the ice rink ie skate barriers

Injuries resulting from wet floors

DO NOT SKATE if you are:

  • pregnant
  • have a heart condition

Skate Marshals

Marshals are NOT on ice to catch falling skaters as this could cause potential injury to them. Marshals will instruct skaters how to get up from a fall. Marshals will NOT lift skaters after a fall. In the event of an injury being sustained on the ice, staff will assist the skater from the ice. 

Ice

Please remember our ice is real ice and made from WATER! During warmer weather and busier periods, the ice surface can become wetter than usual, the rink takes no responsibility for wet clothing from falls and recommends skaters to wear waterproof clothing. 

Using the Rink

In using the rink facilities skaters and spectators alike agree to the following:

  1. All skaters must be in control of their speed at all times.
  2. Excessive speeds will not be tolerated by the rink and skaters may be asked to leave the ice, without refund, if their behaviour is deemed to be dangerous by the rink staff.
  3. No digging, chipping, or throwing of ice.
  4. Skaters must skate in an anti-clockwise direction unless instructed otherwise by staff
  5. Skaters must abide by the directions of the rink staff at all times.
  6. Be observant and avoid collisions with other skaters.
  7. Leave the ice immediately at the end of the session or so directed by a member of staff.
  8. Must not skate if under the influence of alcohol or drugs. We reserve the right to refuse entry to any person we suspect of being under the influence of drugs or alcohol without refund.
  9. Skaters must not take bags, carry phones or other loose objects onto the ice.
  10. Skaters must not take food or drink onto the ice, or be passed food or drink by spectators.
  11. There is strictly no smoking in any part of the ice rink or the viewing area.
  12. Headphones / air pods etc are not permitted to be worn in the ice. 
  13. No figure skating or ice dance practice during public sessions. 
  14. Baseball caps/scarves/hoods or clothing deemed potentially hazardous must not be worn.
  15. Must not act in an abusive or disorderly manner towards members of staff or other rink users. The rink will will have zero tolerance for abuse or bullying either towards it’s staff or other rink users
  16. Minimum age for children is 4 years
  17. Children under the age of 12 years must be accompanied at the rink by an adult.
  18. A child is under the age of 16. If a child does not have proof of age the management reserves the right to decide whether a child or adult ticket is required.
  19. Personal belongings should not be left unattended. Small items may be left with shoes at the skate counter, at your own risk.
  20. By using the rink, you agree that any photographs taken by representatives of Town Centre Ice Rinks Ltd may by used for promotional purposes.
  21. CCTV is in operation at all times. Digital data will be deleted by 31st March 2022, unless required for legal and or insurance purposes. 

Skaters asked to leave the rink for dangerous skating or anti-social behaviour will not be entitled to a refund.